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Reviews


Star Rating:

***** BEST Carpet & Upholstery Cleaning is rated 4.9 out of 5 stars, based on 36 reviews!

  • *****

    I decided on Best Carpet & Upholstery Cleaning after reading reviews for carpet cleaning companies. I am sure glad I decided on Best! Robert is super responsive and I was able to schedule my appointment for the day and time I needed. He was prompt and arrived on time.

    My daughter destroyed the carpets in her playroom with makeup and playdough. After Robert came out, you can't even tell.

  • *****

    Robert did an amazing job cleaning my recliner and area rug. Robert in very professional and easy to work with. I look forward to having Robert back for my future carpet and tile cleanings.

  • *****

    Robert has cleaned our carpet and tile twice now and he always does a fantastic job. He arrives on time and as scheduled. Robert even pointed out a loose tile so I could get it repaired prior to his next visit. We trust Robert’s company and would not consider letting anyone else clean our floors. He is the "BEST".

  • *****

    The name of this company says it all-
    “BEST”. Robert is so easy to deal with . He is professional, punctual and does a fantastic job . I have used his services for several years and I’m always satisfied.

  • *****

    nice!

  • *****

    Robert is amazing!!! Do not hesitate to give him a call....and he is a really nice guy!!
    My white chairs have not looked this good in a really long time.
    Thank you Robert.....

  • *****

    My couch, chair and area rugs were in storage for over 2 years. Robert did a wonderful job! The dust smell is gone, it is very clean! I am very happy. I would refer him to anyone. Robert was professional and on time. He is very respectful and reasonable in prices????

  • *****

    Robert did a fantastic job cleaning my sectional, and now it looks amazing! Highest of reccomendations.

  • *****

    They called before coming and arrived on time. Rob and Josh were courteous and professional. We were very pleased with their work and would highly recommend Them for upholstery cleaning. A++

  • *****

    Living full time in an RV is amazing and our furniture gets very used. We purchased an orange sofa (that I love) 4 years ago but one back cushion and arm rest was now gray/black. I called Best a few weeks ago and actually spoke to a live person, Robert. He were followed up to make sure the appointment date and time were suitable, he showed up on time and best of all (pun intended) he made my sofa look like new. He also agreed to clean a few areas that have carpeting and they too came out great. I would definitely use their services again and recommend them to anyone interested in prompt and quality service at a reasonable price.

  • *****

    Robert is a great guy and did an outstanding job at a fair price. Would highly recommend to anyone looking for carpet cleaning services. He was fast, neat, and reliable.

  • *****

    He did a good job and worked with my schedule. A little more expensive than the other guys, but seemed worth it. I will use them again.

  • *****

    My husband and I needed our carpets cleaned last minute and we contacted Robert. He was responsive and his prices were reasonable. He came the very next day and did a great job! We are happy with the results and appreciate his attention to detail.

  • *****

    Have been working with Rob for the past 2 years. Every time I need Rob to clean my carpets he is available and always on time. The professionalism in his work is above impressive. Rob has cleaned my my carpet cleaned three times and each cleaning is done quick and complete. As a Realtor I refer him to all my clients and I have not yet received a complaint. Thank you Rob for making my carpets sparkle...

  • *****

    Fairly new to the area, so we were unsure of where to turn for a recommendation for a carpet cleaner. So, we turned to YELP to do a little research. Could not be more pleased with how clean our 2 rugs and couch came out. Robert worked extremely hard removing some very stubborn dirty stains. He was very professional and courteous. I would not hesitate to recommend Robert and Best Cleaning.

  • *****

    This is the second time I used Best Carpet an Upholstery and I am pleased by the service and pricing. Robert is professional and dependable. I highly recommend there services especially if you have pets, carpet looks and smells great!

  • *****

    Called and requested a Saturday cleaning Robert was on time and did a phenomenal job making my black pet stained carpet look new again awesome guy fantastic service I will be recommending him to everyone I know that's for sure

  • *****

    Robert did an AWESOME JOB!!!
    He was on time and Professional BUT MOST OF ALL, Did a fantastic job cleaning my carpet and furniture. I've hired many carpet cleaners in the past and hands down Robert got my 10 year old carpet cleaner than anyone else has done in the past.
    I am super picky and write honest reviews as I myself rely on reviews. Robert isn't your $99 whole house carpet cleaner but when he's done you KNOW your carpets are CLEAN!!!!!
    You definitely get what you pay for. His prices are fair and reasonable.
    I HIGHLY RECOMMEND BEST CARPET AND FURNITURE CLEANING!!!

  • *****

    Wonderful work! Robert worked for hours on our entire house. Heavy traffic areas look like new again! We are very happy with the results. Great service, reasonable prices. We will be recommending this company to our family and friends. Thanks Robert!

  • *****

    Not only did he get me an appointment the very next day, he showed up on time, made my very dirty couch looks brand new! He was super kind, came in did the job, did great attention to detail and everything came out amazing, he is who I'll be using from now on! He was great with my dogs as well!

  • *****

    Robert was amazing! He is a true professional and hard worker! He arrived early to the appointment and went right to work! The carpet inside the home turned out wonderfully clean! I recommend this company to anyone looking for 5-star quality service! I will definitely be using his services again in the future!! Very satisfied!!

  • *****

    Robert showed up when scheduled and did an awesome job on our carpets for our move out. He was very professional, reasonable, and personable. He was also prompt in communication with all information and costs associated. We will definitely use BEST Carpet and Upholstery again in the future

  • *****

    Great job! Gave me a 15 minute window when he'd arrive, then Robert called when he was close. He was on time, extremely personable and did an awesome job. I will definitely have him clean my carpets again and I highly recommend Best Carpet Cleaning!

  • *****

    Robert spent hours cleaning my very dirty sofa yesterday. I have 2 pit bull mixes and 4 cats, so there is a LOT of hair. I rarely (ok, never) vacuum the sofa, so the job was much more work than he could have imagined. But he was not at all rude about it, and he only raised the original quote a little bit. I wish I could have afforded to pay him more, because the sofa looks beautiful! I got it as a hand me down, and it hasn't looked so good since before it was mine. Thank you! I will have you back much sooner next time, so hopefully it won't be so bad.

  • *****

    Robert really does live up to his company name: BEST Carpet & Upholstery Cleaning. We have had our tile cleaned by him in the past. I recommended him to our in-laws for their carpet cleaning and I was stunned at their floors once he was finished. We had our carpets cleaned today and I couldn't be more pleased! He was able to give me a rough estimate over the phone and was easy to schedule with. He shows up on time (even early!) and did a better job than ZeroRez when we had our carpets cleaned by them last year. Professional, friendly, thorough, efficient, and well-priced. He went above and beyond with a smile. You couldn't ask for more. We will definitely be recommending Robert and using him in the future for all our floor cleaning needs! Thanks Robert!

  • *****

    Fantastic -5 Star all the way! Professional, punctual and polite. The strong work ethic they reflect and knowledge of the business is unmatched and beyond any other company I dealt with. The cleaning process was very efficient and innovative along with incredible customer service from start to finish! They are on the top of my referral list to all friends and family and l will definitely be a repeat client for life!
    Great job - Thank You!

  • *****

    Excellent service! Our carpets look great. Honest and didn't try to upsale....will definitely use again.

  • *****

    This company is one of the "Best" in the metro Phoenix area. Our tile is beautiful and looks brand new again. The technician cleaned 7 area rugs and they look as good as the day we purchased them. This company is one of the most professional and trustworthy organizations that I have ever used. I will be using them again.

  • *****

    We had excellent service with them cleaning our carpet on a Saturday. I feel this company went above and beyond to clean our carpets. They did an extra deep cleaning which was amazing. Will definitely use them again.

  • *****

    We glad we find best carpet cleaning on Yelp!

    we have rough day because carpet cleaning we called every carpet cleaning on yelp, since it is last minute requests, most of them are not willing to take the job late at Saturday.

    But we find Robert! He is nice and humorous, very professional attitude and get everything taking care of. The carpet smells so good and spot less.

    We highly recommend choosing best carpet upholstery cleaning!

  • *****

    AMAZING!!!!! Definitely worth every penny. I thought my carpets were done until Robert came and spent nearly 4.5 hours on them. He's not like most companies, he actually takes his time and does his job the right way. I called him the other night because I had an emergency with my dog ( she diarrhea'd everywhere) called Robert and he was there in less than an hour!!!! Long story short he makes your carpet look BRAND NEW and that's not exaggerating!

  • *****

    I had rob over to clean my carpets, grout and tile yesterday and I can't be more happy with the results! My tile and grout were black before he came and spotless when he left! As well as the carpets, and stairs that were fresh and dry by the time he left!

  • *****

    This is by far the best carpet cleaning business in the valley by far. My opinion of course, but this family owned and operated company really treats you like family and goes the extra mile to make you feel that way. We had a issue with an older pet in our home and he had some accidents. Robert came out and worked his MAGIC!!!! The carpets came out amazing and looked brand new after he was finished. He was very personable and super friendly. If you want top notch cleaning with friendly and fast service then call Best Carpet Cleaning asap!!!!

  • *****

    Undeniably the best carpet cleaners in town. We've used their services for two different homes and haven't been disappointed. Arrives on time and finishes when expected...cleaned the tile and carpets in our rental and it looked better when we initially moved in. They take their time and make sure that the job is done right. You definitely won't be disappointed...given their cards out everywhere. Thanks Robert!! Go Steelers.

  • *****

    Excellent execution and service. Carpets came out clean and fresh. Price was more than reasonable. Service was highly professional. I would highly recommend BCUC for any of your carpet cleaning needs.

  • *****

    Robert really is the BEST, so his business is appropriately named. I was in a pinch, needing a carpet cleaning for my rental house upon moving out, which happened to be over Memorial Day weekend. When I called, it was less than a week before the work needed to be done. My original quote from another company was way over budget, especially given that my primary goal was just that it be cleaned "good enough" to get my deposit back. It was an old, low-quality carpet that seemed to stain every time anything so much as touched it, not to mention the fact that the vanity area was carpeted (mistake! why do people do this?!) and had some cosmetic spills and even a hair dye spot, as well as a few pet stains throughout (many of which I didn't know about until the rooms were empty - darn sneaky critters!). Robert undercut the other guy's price by a good $175, and he held to that price when he returned to do the job and discovered more pet stains than I knew about when he gave his estimate. He was able to get everything out, including the hair dye drips and the spot with the worst pet soiling. I couldn't in good conscience hold him to his original pricing because I realized he had gone way above and beyond for me. I ended up paying him more than he asked, but still saved at least $130 over the competitor I had originally booked with. There is a reason Robert has so many 5-star reviews in Thumbtack. I will hire him for any future jobs I have, without hesitation.